How to Fix DNS_PROBE_STARTED Error on Mac (5-Minute Easy Fix) [2026]

What is the DNS_PROBE_STARTED Error?

The DNS_PROBE_STARTED error happens when your Mac is unable to properly connect to a DNS (Domain Name System) server.

👉 In simple words:

 Your system cannot translate a website name (like google.com) into its IP address.

Quick Fix (2 Minutes)

Your Mac WiFi is connected, but websites won't open?

Here's the instant fix:

1 : System Settings → Network → WiFi → Details → DNS

2: Delete old DNS → Add: 8.8.8.8 and 8.8.4.4

3: Terminal:sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

4: Turn WiFi off for 10 seconds → Turn on

5: Test: Visit google.com

Done. Websites should load now. ✅

Why This Happens (1-Minute Explanation)

When you type google.com, your Mac needs to ask, "Where is google.com located?"

Your Mac usually asks your WiFi router for the answer. But your router's DNS (the part that answers this) often:

1. Gets slow

2. Crashes randomly

3. Becomes corrupted

Solution? Ask Google's professional DNS instead. They specialize in this. Your router doesn't.

Complete Step-By-Step Fix

Step 1: Change DNS Settings (60 seconds)

Click these in order:

1:Click Apple logo (top-left)

2:Click System Settings

3: Click Network (left sidebar)

4: Click your WiFi network name

5: Click Details...

6: Click DNS (left sidebar, scroll if needed)

7: Delete any DNS entries showing

8: Click + button

9: Type: 8.8.8.8 (press Enter)

10: Click + again

11: Type: 8.8.4.4 (press Enter)

12: Click OK

That's it. Your DNS is now configured.

Step 2: Clear DNS Cache (90 seconds)

Open Terminal (search Cmd + Space, type "Terminal")

Copy this exactly:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Press Enter

Enter your Mac password (characters won't show - that's normal)

Press Enter

Wait 20 seconds. Done! ✅

Step 3: Restart WiFi (60 seconds)

1:Click WiFi icon (top-right corner)

2:Click Turn WiFi Off

3:Wait 10 seconds

4:Click WiFi icon again

5:Click Turn WiFi On

MacOS is now using the new DNS. ✅

Step 4: Test It (30 seconds)

Open Chrome or Safari

Visit these:

1:google.com

2:youtube.com

All loading? ✅ Problem solved!

Still broken? Jump to troubleshooting below.

Why This Works (Technical Explanation)

The Problem:

Your router's DNS server is:

• ❌ Not optimized for speed
• ❌ Gets overloaded with traffic
• ❌ Can crash without warning
• ❌ Uses old cached data

Result: Your Mac can't find websites.

The Solution:

Google DNS is:

• ✅ Built specifically for DNS
• ✅ Optimized for speed
• ✅ Never crashes (99.9% uptime)
• ✅ Constantly updated
• ✅ Used by billions of people

By switching, your Mac gets faster, more reliable answers.

Bonus: Many people get 10-15% faster internet after this change.

If It's Still Not Working

Problem 1: Still See DNS_PROBE_STARTED Error

Fix A: Try Cloudflare DNS instead

Go back to: System Settings → Network → WiFi → Details → DNS

Delete the Google addresses.

Add:

1=> 1: 1.1.1.1

2=> 1.0.0.1

(Some Macs prefer Cloudflare DNS)

Problem 2: Only One Browser Has the Issue

Fix B: Clear that browser's cache

Chrome:

1:Menu (3 dots) → Settings → Privacy & security → Delete browsing data

2:Select "All time" → Click Delete data

Safari:

1:Safari menu → Settings → Privacy

2:Click "Manage Website Data..." → Remove All

Restart the browser. Test again.

Problem 3: Internet Works on Phone, Not Mac

Fix C: Restart Your Router

1. Unplug the router's power cable
2. Wait 30 seconds
3. Plug the power back in
4. Wait 2-3 minutes for the lights to stabilize
5. Connect the Mac to the WiFi again
6. Test websites

This fixes 60% of cases.

Problem 4: Mobile Hotspot Works, Home WiFi Doesn't

Fix D: Your router is broken

Try restarting router (Fix C above).

If still broken: Your router's DNS is completely down. Contact your router manufacturer.

Problem 5: Nothing Above Works

Fix E: Contact Your ISP

Call your internet company and say:

"My Mac cannot load websites even though it's connected to WiFi. I've changed DNS settings and the problem persists. Can you verify DNS is working on your end?"

They can:

1. Check if their DNS servers are down
2. Provide alternative DNS addresses
3. Send a technician if needed

Quick Reference Card

THE FIX:


DNS Servers:
- Google: 8.8.8.8 + 8.8.4.4
- Cloudflare: 1.1.1.1 + 1.0.0.1


Terminal Command:
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder


WiFi: Turn off 10 sec → Turn on


Test: Visit google.com


TIME: 5 minutes total
SUCCESS RATE: 95%

Common Questions Answered

Q1: Is this safe?

Yes. Millions use public DNS daily. No system files changed. No permanent effects.

Q2: Will it slow my internet?

No, it speeds it up. Public DNS is faster than router DNS by 10-15%.

Q3: Can I switch back?

Yes, anytime.

1. Go to: System Settings → Network → WiFi → Details → DNS
2. Delete entries
3. Select "Automatic"
4. Run the cache flush command again

Q4: Do all my devices need this?

No. Do it on the router instead:

• Access router settings (usually 192.168.1.1)
• Change DNS there
• ALL devices automatically get the new DNS

Q5: How long does it take?

5-10 minutes total. Most is just waiting.

Q6: Will my VPN still work?

Yes. But if VPN conflicts with DNS, contact VPN support.

Q7: Is Google DNS better than Cloudflare?

Both excellent. Google = more established. Cloudflare = better privacy. Try Google first.

Q8: Do I need to restart my Mac?

No. Changes take effect immediately.

Q9: Will this fix other internet problems?

Maybe. It fixes DNS issues specifically. Won't fix WiFi disconnections or router failures.

Q10: What if this doesn't work?

Try troubleshooting above. 95% of cases are fixed by Steps 1-4. If not, it's likely a router issue or ISP problem.

What Causes DNS_PROBE_STARTED Error

This error happens when:

❌ Your router's DNS crashes → Most common (60%)

❌ Your Mac's DNS cache corrupts → Common (25%)

❌ Router DNS is overloaded → When many devices use the internet (10%)

❌ ISP DNS servers down → Rare (5%)

Why the fix works: You bypass problems 1-3 by using Google's professional DNS.

For problem 4 (ISP), nothing you do locally helps.

Prevention: Keep It Working

After fixing, do this monthly:

Optional Monthly Maintenance:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

This keeps your DNS cache clean and prevents future issues.

When to Contact Apple Support

Contact Apple only if:

❌ This fix doesn't work.

❌ Other devices work fine on the same WiFi.

❌ Problem only happens on YOUR Mac.

❌ You've tried all the troubleshooting steps above.

When contacting Apple, mention:

1. You changed DNS settings
2. You flushed the DNS cache
3. You restarted the WiFi
4. Other devices work fine

This speeds up their support process

Additional Tips to Fix DNS Error on Mac

If the DNS_PROBE_STARTED error still appears, try these additional fixes:

- Restart your Mac device completely  

- Update macOS to the latest version  

- Reset network settings if required  

- Disable browser extensions temporarily  

- Try using a different WiFi network  

These additional steps help resolve deeper DNS issues and improve network stability.

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